Be Available

Being available doesn't mean you need to work 24/7—it's about being approachable, responsive, and reliable for your clients. Here's how you can effectively "be available" while maintaining work-life balance:

1. Respond Quickly to Inquiries

• Aim to reply to calls, texts, or emails within an hour. Prompt responses show professionalism and commitment.
• Use tools like auto-replies for email or text to acknowledge messages when you're busy.

• Communicate your availability upfront. Let clients know when and how they can best reach you.
• For example, "I'm available weekdays from 9 AM to 7 PM, but I'll respond to urgent matters as soon as possible."

• Use scheduling apps like Calendly to let clients book appointments directly.
• Have a reliable CRM system to track client communication and ensure timely follow-ups.

• Offer multiple ways for clients to contact you, such as phone, email, text, or social media.
• Stay active on platforms where your clients are most likely to reach out.

• Partner with a team or assistant to ensure someone is always available to assist clients when you're occupied.
• Let clients know who they can contact in your absence.

• Use video conferencing for consultations and virtual property tours, especially for remote clients.
• Be open to text or instant messaging for quick updates.

• Keep a detailed calendar and task list to manage appointments and deadlines efficiently.
• Avoid double-booking by setting reminders for all commitments.

• Avoid burnout by designating specific times for personal rest while still being attentive to client needs.
• Use "Do Not Disturb" features to focus during off-hours but check messages at a set time.

• Don't wait for clients to reach out—regularly check in to update them on progress or answer pending questions.
• This approach builds trust and reassures clients that you're attentive.

• Not all inquiries are urgent. Prioritize time-sensitive issues while scheduling less urgent matters for later.

Being accessible and communicative makes clients feel valued and helps establish a reputation as a dependable and professional agent.